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SMS Terms text

Effective Date: September 11, 2026

HandyJuan Services & Junk Removal LLC (“HandyJuan,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us, use our website, request an estimate, or communicate with us by phone, text message, email, or an online form.

Information We Collect

We may collect your name, phone number, email address, service address or city, preferred method of communication, project descriptions, photographs, requested service dates, and other information you voluntarily provide. We may also collect basic website usage and device information through website tools and cookies.

How We Use Information

We use this information to respond to inquiries, prepare estimates, evaluate projects, schedule and provide services, communicate service updates, maintain business records, improve our website and customer service, and comply with legal obligations.

How Information Is Shared

We do not sell personal information. We may share information with service providers that help us operate our website, phone system, messaging services, scheduling, payment processing, or other business functions. These providers may use the information only to perform services on our behalf. We may also disclose information when required by law or to protect our rights, customers, or business.

SMS Privacy

If you consent to receive text messages, we may send customer-care messages related to inquiries, project pictures, estimates, scheduling, service updates, and responses to your questions. SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be sold or shared for promotional or marketing use.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. Opting out of text messages does not prevent us from contacting you through another method you requested.

Data Security and Retention

We use reasonable safeguards to protect personal information. However, no internet, telephone, or electronic storage system can be guaranteed to be completely secure. We retain information only as reasonably necessary for business, legal, accounting, and service purposes.

Your Choices

You may ask us to update or delete information you provided, subject to applicable legal and business-record requirements. You may also adjust your browser settings to control cookies.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy or your personal information, contact HandyJuan Services & Junk Removal LLC at (760) 274-4706 or through the contact form at www.handyjuanjunk.com.

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